Roi Du Pneu – Privacy Policy
Effective Date: December 2024
At Le Roi Du Pneu, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our business online, by phone, or in-store
1. Information We Collect
We may collect the following information when you use our services:
Personal Identification Information: Name, phone number, email address.
Vehicle & Service Information: Vehicle details, service history, tire purchase/installation records.
Payment Information: Billing details when you make a purchase.
Communication Preferences:
Marketing and appointment reminder consents.
2. How We Use Your Information
Your information is used to: Schedule and manage appointments.
Process tire sales, services, and payments.
Send order updates and service reminders.
Provide customer support and follow-ups.
Send promotional offers (if you have consented).Improve our services and customer experience.
3. Marketing & Communications
By providing your phone number or email, you may consent to receive marketing communications, such as promotions, special offers, and seasonal tire reminders.
You may also consent to receive non-marketing messages, such as order confirmations or appointment reminders.You can opt out at any time by replying STOP to text messages or unsubscribing from emails.
4. Sharing of InformationWe do not sell or rent your personal information. We may share your information only with:
Service Providers who help us operate our business (IT support, SMS/email systems, payment processors).
Legal Requirements if required by law, regulation, or government request.5. Data Protection.
We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Your RightsYou have the right to:Access, update, or correct your personal information.
Withdraw consent for marketing communications at any time.Request deletion of your information, subject to legal or contractual obligations.
To exercise your rights, please contact us using the information below.
7. Cookies & Website Tracking
If you visit our website, we may use cookies and analytics to improve site performance and user experience. You can adjust your browser settings to refuse cookies.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
+1 450-634-6961
Or
jimmy@leroidupneu.ca